Paid Cerberus 'lifetime' licenses are expiring, customers are mad

Four years after Cerberus made headlines when it invalidated free lifetime licenses, the device security app is back in the spotlight for the same questionable business practices. This time, it has begun to revoke paid lifetime licenses, partly without informing customers beforehand.

Back when the device recovery and locking app cancelled the free lifetime subscriptions, it was quick to assure that "paid licenses are not affected," but it appears that this was just a temporary exemption. Over the last days, a few customers have taken to the Cerebus support forum to report that they've received emails telling them that their paid lifetime licenses were expiring soon. Others haven't even gotten those messages and only noticed that their access to the service suddenly had an expiration date in the Cerberus app settings. It's likely that many more people won't realize that their licenses are revoked until they need the service to find and lock their phones.

What a PR mess as there are also quotes about "never expiring"... But there is still Google's own in-built "find my Device" functionality for free or the Prey Project which allows up to three devices for free with some functionality that Cerberus did not even have.

See https://www.androidpolice.com/2019/12/21/cerberus-paid-lifetime-license-expiration/ or Prey Project at https://preyproject.com/how-it-works/

#technology #security
#^Paid Cerberus 'lifetime' licenses are expiring, customers are mad (Update: Complaints deleted from forum)