How libraries are adopting open source such as Koha

Over the past decade, ByWater Solutions has expanded its business by advocating for open source software.

"Over the last 10 years, ByWater has grown by leaps and bounds. By the end of 2009, we supported five libraries with five contracts. That number shot up to 117 libraries made up of 46 contracts by the end of 2010. We now support over 1,500 libraries and 450+ contracts. We also went from having two team members to 25 in the past 10 years. The service-focused processes we have developed for migrating new libraries have been adopted by other library companies, and we have become a real market disruptor, putting pressure on other companies to provide better support and lower software subscription fees for libraries using their products. This was our goal from the outset, to change the way libraries work with the technology companies who support them, whomever they may be."

"Our partners are made up of a diverse set of library types. About 35% of our partners are public libraries, 35% are academic, and the remaining 30% are made up of museum, corporate, law, school, and other special library types. Because of Koha's flexibility and diverse feature set, we can successfully provide services to a variety of library types despite the current trend of consolidation in the library technology marketplace."

The world is changing and it is great to see how good business support models are thriving with open source.

#koha #libraries #opensource

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source https://squeet.me/display/962c3e10-115c-b102-1b06-75e275330054

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