When Tech Support Calls You About a PC Problem, it’s Probably a Scam
“Relax. This is a scam. Nothing is wrong with my computer. Customer Support never calls unless you call them first.”
Think about it. Microsoft, Apple—any company who might offer you technical support for your laptop or desktop—has tens of millions of customers. No tech support team has time to search for and review and every potential problem on every individual machine. If you want their help, you have to jump through their hoops: Call tech support, wait on hold for a while, explain that you already restarted your computer. I wish we lived in a world where hardware-makers would just show up whenever you have a problem, but sadly it just isn’t so.
And if a scammer can’t even be bothered to imitate a company who might offer you tech support? That’s a red flag in itself.
Which is why in many cases users get better support from open source community forums where suggestions can be acted upon by making the fix yourself.
See https://lifehacker.com/when-tech-support-calls-you-about-a-pc-problem-it-s-pr-1830798500
from Danie van der Merwe - Google+ Posts https://ift.tt/2zFq4JE
via IFTTT
“Relax. This is a scam. Nothing is wrong with my computer. Customer Support never calls unless you call them first.”
Think about it. Microsoft, Apple—any company who might offer you technical support for your laptop or desktop—has tens of millions of customers. No tech support team has time to search for and review and every potential problem on every individual machine. If you want their help, you have to jump through their hoops: Call tech support, wait on hold for a while, explain that you already restarted your computer. I wish we lived in a world where hardware-makers would just show up whenever you have a problem, but sadly it just isn’t so.
And if a scammer can’t even be bothered to imitate a company who might offer you tech support? That’s a red flag in itself.
Which is why in many cases users get better support from open source community forums where suggestions can be acted upon by making the fix yourself.
See https://lifehacker.com/when-tech-support-calls-you-about-a-pc-problem-it-s-pr-1830798500
 |
When Tech Support Calls You About a PC Problem, it’s Probably a Scam |
from Danie van der Merwe - Google+ Posts https://ift.tt/2zFq4JE
via IFTTT
Comments